Shipping

UK

Shipping to UK Postal addresses is free-of-charge and will be shipped by first class post. If Shipping costs are not included; for example on large, heavy items, this will be clearly stated in the product description. Shipping, using ParcelForce Express 48 service will be charged to the customer (a separate email will be sent with relevant details after Order receipt).

Items are packed and shipped the day after receipt of payment for the order if payment is through PayPal. If paying by bank transfer, items are shipped on clearance of the funds.

EUROPE & THE REST OF THE WORLD

Shipping costs to Europe and the Rest of the World are NOT included in the item price. We use the Royal Mail International Tracked & Signed service for items up to 2 kg. The price is dependent on weight and this will be calculated on submission of Order; the customer will be advised by email of the cost and the Shipping ‘Product’ code to purchase. For Orders over 2 kg we use ParcelForce Global Priority, a tracked and guaranteed service.

Items are packed and shipped the day after receipt of payment for your order if payment is through PayPal.

CANCELLATIONS/RETURNS/REFUNDS

If you wish to return an item, please contact us immediately and return the item within 7 days. We reserve the right to apply an administration charge for returned items. Refunds will be made within 7 days using the original payment method. If payment was made through PayPal refunds will be net of their original fees.